How to Improve AI Agent Accuracy
Learn effective strategies to enhance AI agent accuracy, ensuring better customer interactions and streamlined operations with quality data and human oversight.
read articleLearn effective strategies to enhance AI agent accuracy, ensuring better customer interactions and streamlined operations with quality data and human oversight.
read articleLearn how to seamlessly integrate CRM APIs to automate workflows, enhance customer service, and optimize data management for your business.
read articleExplore best practices for effective AI-human collaboration in helpdesks, enhancing efficiency and customer satisfaction through clear role definitions.
read articleExplore how AI automation transforms customer support by enhancing efficiency, reducing costs, and improving service availability.
read articleExplore how AI reduces customer support costs by automating tasks, providing 24/7 service, and enhancing agent productivity.
read articleExplore the cost advantages of AI over human agents in customer service and understand how a hybrid model can maximize efficiency and savings.
read articleExplore how feedback loops enhance collaboration between AI and humans, leading to improved accuracy, customer satisfaction, and teamwork efficiency.
read articleHow LLMs and generative AI has dramatically improved the capability of customer service chatbots
read articleThe WhatsApp Business App is a great communications tool to engage with your customers, but as volumes rise, it can be a challenge to keep on top of messages and chats. Upgrading to the WhatsApp Business API can help you handle more interactions and provide a better customer experience.
read articleIt's tough attracting customers’ attention nowadays. Whether you’re pitching your latest product or providing essential support, using traditional
read articleIs your business struggling to get your invoices paid on time? When your accounts receivable process isn’t able to
read articleMessaging apps now reach more people than social media:Because of this, messaging is now ranked the number 1 channel customers want to use to engage
read articleIt's been a tough year for maintaining healthy cashflow. Covid-19 has flattened the sales forecasts of many companies, and difficulty in moving transactions online
read articleWhen was the last time you answered a phone call? From somebody you didn’t know?Automatically answering a call is becoming a lost habit, and making
read articleWe now live in a mobile-dominated economy. 50% of the world’s population owns a smartphone, and this is forecast to grow to 80% over the next four years
read articleThe effect of Coronavirus on company finances has been stark, hitting orders and revenues for many types of businesses.This has highlighted the importance of
read articleA successful sales team needs to be good at turning customers into revenue.Straightforward enough if the customer walks through your door, makes a purchase
read articleDirect messaging is more and more popular for businesses looking for a more effective way to connect with their mobile customers. But the move to
read articleThe Coronavirus pandemic has created business illness in the form of reduced orders and dwindling revenues, and has forced a new emphasis on digitization and
read article1. There are no card feesOpen Banking payments are made straight from your customer’s bank account to yours. Taking out the payment processor eradicates
read articleLive chat powered by AI installed on your website can be a gamechanger for customer communications - we summarise why in 15 reasons.
read articleHow AI Helpdesks and AI Agents can help support teams manage rising volumes of customer enquiries without increasing costs
read articleThis blog describes how you can create your own AI Assistant using Assistants from OpenAI, and how to connect it to your website and WhatsApp channel
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