Messaging and conversations
Each agent has own login to manage and assign conversations
Distribute conversations to the appropriate agent
Send outbound bulk messages and handle individual replies
Centrally store closed conversations, for later retrieval if required
Restrict visibility of conversations for confidential messages
Always know when you have a message that needs responding to
Export conversations as doc or pdf files
Add inboxes and groups for different teams, departments, locations etc
Dashboard to track message handling service levels
Add internal notes for members of your team
Payments
Mobile responsive, brandable templates that make paying easy
Reduce payment charges with account-to-account payments
Create links for easy payment over any channel
Collect payment over the customer's preferred channel
One click secure payments for convenience and speed
Contacts
Sync your contacts with your business systems
Create tags for group messaging etc
Login for invoices, docs, updates etc
Workflows
Trigger messages for unpaid invoices
Deliver over WhatsApp to get your message noticed
Branding
Create you own payment link eg yourcompany.payments.com
Integrations
Open Banking payments available in UK and Europe
Support