Converso's mission is to simplify customer service for small and medium sized businesses.
To do this, we focus on seamlessly integrating the speed and knowledge of AI-powered chatbots with the personalization and touch of human agents. This enables an optimal combination of great customer service with efficient use of agents' time.
As a customer service platform, we integrate conversations over webchat, WhatsApp and SMS, with third party applications including generative AI, accounting, payments and CRM.
Businesses can then provide a seamless customer journey from sales to support, all managed via the simplicity of a converged team inbox.
Our team
Chris Barley
Chris has extensive startup product development experience, successfully launching a number of high growth SaaS communications and billing services.
CO-FOUNDER & CEO
Gianluca Bonetti
Gianluca is a senior Java architect, and has built invoicing and payments systems for both large retail organizations and small service businesses.
CO-FOUNDER & CTO
Emilie West
Emilie has significant experience in Financial Services marketing and branding and is also a Non-executive Director of Events & Communications agency Live Group.
MARKETING DIRECTOR
Jamie McDonnell
Jamie is an experienced front end developer, specializing in visual design, user flows, wireframes and application design.
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