Converso's mission is to simplify customer service for small and medium sized businesses.
To do this, we focus on seamlessly integrating the speed and knowledge of AI-powered chatbots with the personalization and touch of human agents. This enables an optimal combination of great customer service with efficient use of agents' time.
As a customer service platform, we integrate conversations over webchat, WhatsApp and SMS, with third party applications including generative AI, accounting, payments and CRM.
Businesses can then provide a seamless customer journey from sales to support, all managed via the simplicity of a converged team inbox.
Chris has extensive startup product development experience, successfully launching a number of high growth SaaS communications and billing services.
Gianluca is a senior Java architect, and has built invoicing and payments systems for both large retail organizations and small service businesses.
Emilie has significant experience in Financial Services marketing and branding and is also a Non-executive Director of Events & Communications agency Live Group.
Jamie is an experienced front end developer, specializing in visual design, user flows, wireframes and application design.