Manage customer support messages and send payment requests via one shared WhatsApp inbox. Assign conversations to users for improved team productivity.
Flexibility to connect with customers and resolve queries in one conversation, without needing to raise multiple support tickets.
All messages, notes and customer details are managed in one place, accessible by all the team - no more data stuck on personal devices!
Archive all conversations in tamper-proof, searchable storage, for easy auditing and file reviews.
Create workflows to send automated payment reminders and thank you messages over multiple channels.
Offer customers greater convenience with a selection of payment methods - Pay by Bank or Pay by Card.
Connect with accounting apps Xero and Quickbooks for automated reconciliation of payments with invoices.
Get your invoices actioned with text's high open rate - 5x that of email!
SCA and PCI DSS compliance increases security over desktop payments.
Customers can chat with support directly from the invoice to resolve queries fast.
Customers pay with Apple Pay, GPay and Pay by Bank in just a couple of clicks.
Cut out chasing outstanding invoices with automated text reminders.
Send invoices and checkouts optimized for mobile, with your own domain and branding.
Customers can chat with support, with order and payment details already present in the conversation.
Using your own subdomain as your payment site URL verifies that the payment request is from you.
Paying with Pay by Bank and a mobile wallet uses biometric security, and enables Strong Customer Authentication (SCA).
all browser sessions with Converso are over HTTPS to maintain the highest level of data security during the payment process.
all Euro cards used for payments comply with Strong Customer Authentication (SCA) as defined in the EU’s PSD2 financial directive
all card data is tokenised to protect against fraud. All endpoints are 256bit encrypted, with no external access to payment servers.
all customer message and payment history is saved compliant with the EU’s GDPR standards.
Converso is fully PCI DSS compliant to Service Provider Level 1 (as provided through Stripe). No card data is stored by Converso.
Cut transaction fees by over 90% compared to card payments.
Your customer's money arrives in your bank account in just a few seconds.
There are no third party card processors, eliminating card security risks and PCI DSS scope.
Unlike bank transfers, there's no need to input account number or sort code, making payment quick and simple.
Unlike card payments, there are no chargebacks with Pay by Bank, reducing support costs and lost revenue.
Integrate with Xero in just a few seconds, and start sending invoices and reminders via text and WhatsApp to your mobile-first customers.
