Save time responding to clients, and maintain GDPR compliance, by using a shared team inbox for managing all your WhatsApp and SMS messages.
Engage with your customers via WhatsApp and SMS for a higher response rate.
of Europeans who made a late payment say that they had just forgotten to pay their bills.
Source: Intrum European Customer Payment 2019
of WhatsApp messages are opened, compared to just 20% of emails.
of all mobile messages are read in under 3 minutes.
Assign conversations to specific agents and staff for more efficient message handling.
Define visibility of conversations to specific staff members to maintain client confidentiality.
All messages, notes, client details and internal chat are managed in one place, accessible by all the team - no more data stuck on personal devices!
Archive all conversations in tamper-proof, searchable storage, for easy auditing and client reviews.
Enable your clients to pay you quickly as part of a conversation.
Create workflows to send automated payment reminders and thank you messages over WhatsApp and SMS.
Offer clients greater convenience with a selection of payment methods - Pay by Bank or Pay by Card.
Connect with accounting apps Xero and Quickbooks for automated reconciliation of payments with invoices.
Easier payments brings the money in - avoid invoices going to email spam, and customers logging in to unfamiliar payment sites to input long card numbers.
Get your invoices actioned with WhatsApp's high open rate - 5x that of email!
SCA and PCI DSS compliance increases security over desktop payments.
Clients can chat with support directly from the invoice to resolve queries fast.
Clients pay with Apple Pay, Google Pay and Pay by Bank in just a couple of clicks.
Cut out chasing outstanding invoices with automated WhatsApp reminders.
Send invoices and checkouts optimized for mobile, with your own domain and branding.
Make payments so simple, it's no effort to pay on time.
Clients can chat with support, with order and payment details already present in the conversation.
Using your own subdomain as your payment site URL verifies that the payment request is from you.
Paying with Pay by Bank and a mobile wallet uses biometric security, and enables Strong Customer Authentication (SCA).
Your clients’ data security is our top priority.
all browser sessions with Converso are over HTTPS to maintain the highest level of data security during the payment process.
all Euro cards used for payments comply with Strong Customer Authentication (SCA) as defined in the EU’s PSD2 financial directive
all card data is tokenised to protect against fraud. All endpoints are 256bit encrypted, with no external access to payment servers.
all customer message and payment history is saved compliant with the EU’s GDPR standards.
Converso is fully PCI DSS compliant to Service Provider Level 1 (as provided through Stripe). No card data is stored by Converso.
Bank payments in a couple of clicks - with zero transaction fees!
Pay by Bank is a new payment option based on Open Banking, offering lower costs and greater security than traditional card payments.
Eliminate card transaction fees!
Your client's money arrives in your bank account in just a few seconds.
There are no third party card processors, eliminating card security risks and PCI DSS scope.
Unlike bank transfers, there's no need to input account number or sort code, making payment quick and simple.
Unlike card payments, there are no chargebacks with Pay by Bank, reducing support costs and lost revenue.
Integrate with Xero in just a few seconds, and start sending invoices and reminders via SMS and WhatsApp to your mobile-first clients.