For professional services businesses such as law firms and accountancy practices, connecting with clients over phone and email can be a frustrating and time consuming experience.
Increasing use of social media and mobile messaging often means clients' attention has switched to these more convenient channels.
Plus, if your firm's website isn't enabled for chat, you could be missing a valuable opportunity to convert web visitors to new business.
At Converso, we help you address these challenges.
of customers would prefer to interact via WhatsApp or SMS than a phone call.
Source: Twilio
According to recent studies, consumers only open 1 in 4 emails they receive.
Source: Flowroute Nationwide Survey