The AI-Powered Chatbot Revolution: How Large Language Models Are Transforming Customer Service
How LLMs and generative AI has dramatically improved the capability of customer service chatbots
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How LLMs and generative AI has dramatically improved the capability of customer service chatbots
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The WhatsApp Business App is a great communications tool to engage with your customers, but as volumes rise, it can be a challenge to keep on top of messages and chats. Upgrading to the WhatsApp Business API can help you handle more interactions and provide a better customer experience.
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It's tough attracting customers’ attention nowadays. Whether you’re pitching your latest product or providing essential support, using traditional
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Is your business struggling to get your invoices paid on time? When your accounts receivable process isn’t able to
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Messaging apps now reach more people than social media:Because of this, messaging is now ranked the number 1 channel customers want to use to engage
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It's been a tough year for maintaining healthy cashflow. Covid-19 has flattened the sales forecasts of many companies, and difficulty in moving transactions online
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When was the last time you answered a phone call? From somebody you didn’t know?Automatically answering a call is becoming a lost habit, and making
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We now live in a mobile-dominated economy. 50% of the world’s population owns a smartphone, and this is forecast to grow to 80% over the next four years
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The effect of Coronavirus on company finances has been stark, hitting orders and revenues for many types of businesses.This has highlighted the importance of
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A successful sales team needs to be good at turning customers into revenue.Straightforward enough if the customer walks through your door, makes a purchase
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Direct messaging is more and more popular for businesses looking for a more effective way to connect with their mobile customers. But the move to
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The Coronavirus pandemic has created business illness in the form of reduced orders and dwindling revenues, and has forced a new emphasis on digitization and
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1. There are no card feesOpen Banking payments are made straight from your customer’s bank account to yours. Taking out the payment processor eradicates
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