WhatsApp Business API with AI powered customer support

The WhatsApp Business API (also called WhatsApp Business Platform) lets businesses message at scale. Converso integrates directly as a Meta Tech Provider providing ai customer support software with no need for a WhatsApp Business Solutions provider.

You'll need a WhatsApp Business phone number, but Converso handles the API connection. We guide you through setup - your WhatsApp chatbot can be live in minutes, and you don't need any tech knowldge.

You pay WhatsApp directly for charges relating to delivering outbound message templates to your customers.

Your AI customer support agent resolves routine queries using your knowledge base. Complex issues are escalated to your team inside the shared inbox with full chat history, so customers never repeat themselves.

Yes. WhatsApp and webchat conversations are managed in one shared team inbox. There are no channel silos. Converso works as a single AI helpdesk for every conversation, with contacts unified across both channels.

Yes. You can create message templates, get them approved, and send outbound WhatsApp messages. It's ideal for reminders, follow-ups, and re-engagement. You pay WhatsApp directly for all message delivery costs; Converso does not charge any markup to message delivery costs.

Yes, Converso is a registered Meta Tech Provider. Our WhatsApp Business API integration is direct and enterprise-grade providing a fully ai powered customer support platform with no need for any kind of middleware.